Terms of Use

These Terms of Use (“Terms”) were last updated on 23/09/2024

STP WORLD LP (No LP3928) with registered office at the premises of 77 CAMDEN STREET LOWER, DUBLIN D02 XE80, Republic of Ireland (referred to as ‘Company’) shall provide Services to its Customer on the terms specified in this Public Agreement (hereinafter referred to as the ‘Agreement’).

The present Terms of Use constitute a general framework that governs the relationship between Company and the Customer. This document outlines the rights and obligations of the Parties arising from the Services provided by Company, except where individual (other) Agreements between the Parties or the relevant provisions of other documents take precedence. These conditions shall apply in situations where specific aspects are not stipulated in the agreements between the Parties or in the relevant provisions of other documents, or where ambiguities arise between the Parties regarding the contents, form, and performance of Services. The Terms of Use form an integral part of every legal transaction between the Parties and shall be binding on both Parties.

The Company’s Services are primarily accessible through the website www.fundedstars.com (hereinafter referred to as the “Website”). The Customer is strongly encouraged to thoroughly review these Terms of Use. The Customer is not obligated to use the Services or engage in Funded Stars Challenges if the Customer does not agree with or fully comprehend any part of these Terms of Use. It is essential that the Customer chooses to use the Services only if the Customer understands and consents to these Terms of Use. By engaging in our Services or participating in the Funded Stars Challenges we offer, the Customer validates their acceptance of these Terms of Use and their commitment to adhere to them. Along with the Terms of Use, the relationship between the Parties is governed by Agreements existing between the Parties, the Privacy Policy, Refund Policy, AML Policy, Personal Data Consent as well as generally accepted financial technology laws and practices.

Kindly peruse these Terms of Use before accessing or utilizing our website. By accessing or employing any part of the site, the Customer agrees to be bound by these Terms of Use. The Services are solely available to individuals aged 18 and above who reside in countries where the Services are provided. By registering on the Website, you verify that you are over 18 years old. If you are under 18 years of age, you are prohibited from using the Services. You undertake to access the Services exclusively from one of the countries for which the Services are available. You acknowledge that your access to and utilization of the Services may be restricted or prohibited by law in some countries, and you pledge to only access and employ the Services in accordance with applicable laws. The Company does not provide Services to residents of such countries as USA, Iran, Democratic People’s Republic of Korea (North Korea), Myanmar.

The Company does not provide Services to a Customer that: is of a nationality or resides in Restricted Jurisdictions; is subject to the relevant international sanctions; or has a criminal record related to financial crime or terrorism. Restricted Jurisdictions denotes countries determined as such by the Company and published here on the Website. The Company reserves the right to refuse, restrict or terminate the provision of any Services to a Customer as per this Clause, and such a Customer is prohibited from using the Services, which also includes the use of the Client office and/or Trading Platform.

Any additional features or tools integrated into the existing site (within the designated account area) will also be subject to the Terms of Use. The most current version of the Terms of Use can be accessed on this page at any time. By implementing updates and/or modifications to our website, we retain the right to update, alter, or replace any portion of these Terms of Use upon providing 24 hours’ notice to you. It is the Customer’s responsibility to periodically review this page for changes. The Customer’s continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Please familiarize yourself with the terms outlined below, as they encompass all significant aspects of the relationship between Company and its Customers and outline important issues and aspects related to the utilization of our services.

The Company specializes in offering trading education and evaluation services. The Services are provided on demo trading accounts, allowing users to make simulated trades using virtual funds in a simulated real trading environment. It’s crucial to understand that none of the services provided by the Company can be classified as investment services under applicable laws. The virtual funds allocated to the simulated trading accounts hold no monetary value. Users are strictly prohibited from investing their own funds to utilize the Services. The Company explicitly refrains from offering any guidance, instructions, or information regarding how or in what manner users should conduct transactions while using the services or otherwise. It’s essential to emphasize that none of the services offered constitute investment advice or recommendations. No employees, staff, or representatives of the provider are authorized to provide investment counsel or suggestions. Should any information or statement made by any employee, staff, or representative of the provider be interpreted as investment advice or recommendations, the provider explicitly disclaims such interpretation and assumes no responsibility for it.

If you do not agree to all of these legal terms, you are strictly prohibited from using the Services. You must stop using them immediately.

Definitions

For the purposes of the Terms of Use the defined terms shall have the following meanings, unless the context expressly provides otherwise:

‘Account’ – an account created in a Trading Platform, which is used to participate in Funded Stars Challenge and the Funded Account Program;

‘Balance’ – represents the total amount of demo funds in the Client’s Account, considering the profits and losses from closed trades. It does not include the potential profit or loss from currently open positions.

‘Customer’ (‘Client’) – an individual duly registered with the Company who has accepted this Agreement and the Privacy Policy;

‘Client office’ – a confidential section on the Company’s web-server, where the Customer’s data is stored and through which the Client is able to upload documents to get through the verification process and using Services;

‘Company Account’ — a Company account in a bank, non-bank credit and financial organization, an account (wallet) in an electronic payment system, as well as other accounts, including accounts of Payment Agents to which the Participation Fee is paid by the Client;

‘Dashboard’ – the web or mobile area in Client office developed and provided by the Company for Customers to purchase Assessments, view applicable rules, and monitor performance;

‘Equity’ – represents the total value of demo funds in the Client’s Account, taking into account both the initial amount and any unrealized profits or losses from open positions.

‘Monitoring System’ – the Company’s software system to which the Clients’ Accounts are connected in order to track the performance parameters of the trading strategies used by the Client and to broadcast the indicators in Dashboard;

‘Participation Fee’ – the amount of sum that a Customer pays for the opportunity to participate in the Funded Stars Challenge;

‘Payment Agent’  — a third party attracted by a Company for the purpose of receiving Participation Fee to the Company Account;

‘Profit Target’ – the percentage of realised profit that must be generated in an Account to pass a Funded Stars Challenge or qualify for another Funding Round;

‘Reward’ – the amount of sum that a Customer participating in the Funded Account Program may request from their Account;

‘Rules’ – describes the rules of demo trading, participating in the Company’s Services, description of prohibited trading strategies and practices, as well as includes the rules by which the Client’s trading is evaluated (profitability parameters, drawdowns, scaling conditions, etc.);

‘Scale’ – a process for increasing the balance of a Client’s Account within the Funded Account Program when they successfully achieve the specified profit targets.

‘Seed Funding’ – the amount of funding a Customer requests when starting a Funded Stars Challenge;

‘Trading Data’ – the customer’s transactions and all related information;

‘Trading Days’ – working days Monday to Friday, excluding public holidays;

“Trading Platform” – a software product through which a Customer is able to participate in Funded Stars Challenge and Funded Account Program on simulated trading accounts and execute simulated trades via the global computer network Internet.

 

Subject of the agreement

  1. The Company offers two distinct services: the Funded Stars Challenge and the Funded Account Program (collectively referred to as the “Services”). The Funded Stars Challenge is a trading education and assessment service. The Participation Fee for the Funded Stars Challenge is contingent upon the upcoming Seed Funding. Should a Client successfully complete the Funded Stars Challenge, the Client may then be enrolled in the Funded Account Program. To successfully pass the Funded Stars Challenge, Clients must achieve the Profit Target without violating any of the established Rules.
  2. Clients can place orders for the Services by accessing the Website and completing the appropriate registration or order form.
  3. If a Client fails to meet the requirements of the Funded Stars Challenge, they will not be eligible for enrollment in the Funded Account Program. However, the Client has the option to purchase another entry to the Funded Stars Challenge and make another attempt. As long as the agreement remains in effect, Clients are able to continuously purchase and participate in the Funded Stars Challenge without limitation.
  4. If a Client breaches any of the established Rules, the Client will fail the Funded Stars Challenge or be disqualified from the Funded Account Program, as applicable. The Client will be given a warning or disqualification decision, depending on the extent of the offence, by any available means of communication. The Company reserves the right to make this judgement with a time delay due to various circumstances.
  5. The Participation Fee for the Funded Stars Challenge varies according to the specific option selected. This fee is contingent upon factors such as the amount of the initial capital, the acceptable risk level, the parameters that must be fulfilled to meet the Funded Stars Challenge and potentially other configurations. More detailed information on the individual options and corresponding Participation Fees can be found on our website at www.fundedstars.com. The final Participation Fee will be determined based on the option you select when completing the order form for the Funded Stars Challenge. The Company reserves the right to also provide the Services under individually negotiated terms and conditions, which shall be at the sole discretion of the Company. Unless explicitly stated otherwise by the Company, individual discounts and other benefits cannot be combined.
  6. The Participation Fee is charged for granting you access to the Funded Stars Challenge, or the associated Services provided under the Funded Stars Challenge. The Client is not entitled to a refund of the Participation Fee in scenarios such as, but not limited to, the following: the Client cancels their Client office, the Client submits a request for cancellation via email, the Client chooses to terminate the use of the Services or the Agreement, the Client fails to meet the conditions of the Funded Stars Challenge, or the Client violates these Terms of Use.
  7. The Company reserves the right to unilaterally modify the Participation Fee and parameters of the Services at any time, including the requirements for their successful completion. Such changes will take effect from the moment of publication on the Company’s website.
  8. You acknowledge that in order to use our Services, you must obtain the necessary technical equipment and software, including any required third-party software (e.g., software for the use of the Trading Platform), at your own risk and expense. The Company does not guarantee that the Services will be compatible with any specific equipment or software.
  9. You acknowledge that the providers of the Trading Platforms are entities separate from the Company, and their own terms and conditions as well as privacy policies will apply when you utilize their services and products.
  • The Company does not provide Clients with a real brokerage trading account. All operations performed by Clients are executed in a simulated trading environment. The Company uses the collected Trading Data to implement its own trading strategy. In this regard, Clients participating in the Funded Account Program are entitled to receive remuneration based on the profits earned on their respective accounts.

 

Funded Stars Challenge and Funded Account Program

  1. After you have paid the Participation Fee for the selected Funded Stars Challenge option and the Company have received your credentials for the demo Account to the email address challenge@fundedstars.com, the Company will connect this Account to the Monitoring System. You will receive a notification of successful integration within the next 24 hours, sent to the email address you provided or to your Client office. You will activate the Funded Stars Challenge by opening the first demo trade in the Trading Platform. By opening the first demo trade, you are expressly requesting the Company to provide the full range of associated services. If you do not activate the Funded Stars Challenge within 30 calendar days from the date it became available to you, your access to the Funded Stars Challenge will be suspended.
  2. A Demo account should be opened by the Client on one of the Trading Platforms, which is integrated with the Company’s Monitoring System. The list of supported Trading Platforms is published on the Company’s website.
  3. The Client has the right to choose any broker available on the internet and provide the following information to the Company at the email address:
  • Name of the trading platform;
  • Login and password for the Account (investor password can be used);
  • Server name;
  • Name of Broker;
  • Leverage size on the Account.
  1. The Сustomer must not change the password provided. The Client agrees that the Company has the right to disqualify the Client if the Client changes the given password.
  2. Customers who participate in the Funded Account Program will act as independent contractors rather than as employees, agents, or representatives of the Company. Apart from the Terms of Use specified in this document, the Company is not accountable for nor does it oversee the decisions or actions of the Customer.
  3. The initial Seed Funding of the Account will match the starting balance of the previous Funded Stars Challenge.
  4. The Customer is eligible for a Reward based on the profit made in the Account. The Reward amounts to 80% of the realized profit. Withdrawals will lead to a corresponding recalculation, either restoring the Account balance to its original level or the Customer will be able to continue the Funded Account Program in a new Account with the original balance.
  5. The Customer should provide the Company with an invoice for payment and is responsible for their own income tax obligations and social contributions. Invoices can be paid to the Customer using any available payment method.
  6. Reward can only be requested if all positions in the Account are closed and there is at least a 1% profit in the Account.
  7. Each participant of the Funded Account Program can request their first Reward after 7 Trading Days and then every 14 days. Payouts will be processed within 3 business days, from Monday to Friday, except for major bank holidays.
  8. If the Customer files an unjustifiable complaint regarding the paid Participation Fee or disputes the paid Participation Fee with the Customer’s bank or payment service provider (e.g., through chargeback services, dispute services, or other similar services), requesting an annulment, cancellation, or refund of the Participation Fee or any part thereof, the Company is entitled, at its own discretion, to stop providing any services to the Customer and refuse any future provision of services.
  • The Company’s website provides detailed information on risk tolerance and profit targets for each type of Funded Stars Challenge (single-phase, two-phase, etc.) and Funded Account Program. Upon purchasing or advancing to the next stage of the Funded Stars Challenge or Funded Account Program, the Client will receive an additional email notification outlining the key parameters.
  1. The Funded Account Program offers a tiered system of funding levels, allowing Account balances to Scale up to a maximum of $10 million. Scaling occurs when a Target Return of 10% on the Account is achieved, irrespective of time constraints. Each new scaling level doubles the original balance of the previous level, effectively doubling the Client’s buying power. Concurrently, the Company increases the total maximum drawdown by 20%.
    • To advance to a new funding level, the Client must close all open positions and submit a request to the Company at info@fundedstars.com, specifying their Account number for scaling. No further transactions can be made for the following 24 hours. The Company will then process the scaling within 24 hours by either issuing a new Account or crediting the existing Account. The Client will receive an email notification confirming their eligibility to continue participating in the Funded Account Program.
    • Clients have the option to partially withdraw or retain modeled profits to expedite the scaling process. For instance, if a Client needs to generate simulated profit $20,000 for the next scaling level and has already created $10,000 at the previous level while withdrawing only $2,000, they only need to generate an additional $12,000 ($20,000 – ($10,000 – $2,000)).
    • Clients can withdraw modeled profits before or after scaling. The size of the scaled Account will be reduced by the amount withdrawn.
  2. An Account will be considered inactive and the Customer lose access to the Service if one of the following conditions is met:
    • No trades are executed for 30 consecutive calendar days.
    • The Profit Target for the account is not reached within 365 days.



Payment terms

  1. The amounts of the Participation Fee for the Funded Stars Challenge can be paid in the currencies or cryptocurrencies listed on the Website.
  2. The Participation Fee for the selected option of the Funded Stars Challenge can be paid using all payment methods currently offered by the Company on the Website and in the Client office.
  3. The Company reserves the right to increase or decrease the Participation Fee, or offer and revoke promotions, at any time.
  4. The Customer is responsible for all fees charged by the selected payment service provider. The Company may assume, but is not obliged to cover part or all of the costs arising from the processing of transactions by the payment service provider.
  5. The Participation Fee is deemed to be received by the Company on the following dates: in case of payment by transfer of funds to the Company’s Account, the Participation Fee is accepted not later than the end of the next Business Day from the date of receipt of funds to the Company’s Account, provided that the payment document contains all data necessary to identify the payment. The Company shall not be responsible for the timeliness and correctness of crediting funds transferred by the Client using details other than those published on the Website and in the Client office.
  6. If the Participation Fee sent by wire transfer are not received in the Company’s Account within 5 (five) working days from the moment of transfer, the Client has the right to send a request to the Company by filling out the application form, and providing documents confirming the fact of the bank transfer (payment orders, copies of documents (swift, sepa, fps), etc.).
  7. Based on the application received from the Client, the Company shall conduct an investigation to resolve the situation. If the Company determines that no funds have been transferred to the Company’s Account, the Company shall complete the investigation and notify the Client of this result. The Client has the right to apply to the Payment Agent, through whom the funds transfer was made, for further consideration of the circumstances. The Company shall not be liable for disputes and conflicts arising between the Client and the Payment Agent in connection with the latter transfer of funds.

 

Client office

  1. Each Customer is allowed only one Client office, and all of the Customer’s Services must be managed within that Client office. When setting up a Client office, you agree to provide accurate, up-to-date, and complete information as requested by the registration form. This includes, but is not limited to, your full name, date of birth, phone number, email address, and a unique password. You are obligated to inform us immediately of any changes to your data, or update the information within your Client office.
  2. The total number of Funded Stars Challenges and Funded Account Programs per Client office may be limited based on the total sum of the initial capital amounts of the Services ordered by the Customer or other parameters. Unless the Company grants an exception, the initial capital amounts cannot be transferred between individual products or combined.
  3. Access to the Client office and Trading Platform is protected by login credentials, which the Customer must not disclose or share with any third party.
  4. The Customer acknowledges that the Services may not be available 24/7, especially for maintenance, upgrades, or other reasons. The Company is not responsible, and the Customer is not entitled to compensation, for the unavailability of the Client office or Trading Platform and for any damage or loss of data or other content uploaded, transferred, or saved through the Client office or Trading Platform. The Company is not responsible for any interruptions, delays, or inaccuracies in the market information presented through your Client office.
  5. The Customer may request the cancellation of the Client office at any time by sending an email to info@fundedstars.com. Sending a cancellation request is considered a request for Agreement termination by the Customer, with the Customer no longer being entitled to use the Services, including the Client office. The Company will immediately confirm receipt of the request to the Customer via email, terminating the contractual relationship between the Customer and the Company. In such a case, the Customer is not entitled to any refund of the Participation Fee already paid or any other incurred costs.

 

Rules of demo trading

  1. Demo trading on the Trading Platform allows for the execution of various transactions, provided they do not involve prohibited trading strategies or practices. These prohibited activities include, but are not limited to:
    – engage in trading strategies that exploit errors in the services, including but not limited to inaccuracies in price displays or delays in price updates, regardless of whether such errors are known or unknown;

– utilize high-frequency trading, perform bracketing strategies (opening pending orders) around high-impact news, or other exploitative methods;
– engage in manipulative trading practices, including but not limited to executing trades, either independently or in collaboration with others, across connected accounts or accounts held with different entities, with the intention of manipulating, such as by simultaneously entering opposite positions;
– engage a third party to complete a Funded Stars Challenge and Funded Account Program on your behalf;
– execute trades that utilize adjustments applied to expiring futures instruments when transitioning to a new contract. Such trades will be counted upon crediting the adjustment and quoting the instrument at the prices of the new contract, subject to accurate calculation of the adjustment on the Platform;
– execute trades that violate the Company’s Terms of Use and the Trading Platform’s rules;
– the use of strategies that guarantee the execution of limit orders at posted prices without slippage is prohibited, as such practices do not accurately reflect real market conditions and contradict the principles of realistic trading modeling;
– employ excessive leverage or highly risky trading strategies;
– transactions executed at non-market quotations will be canceled or will not be counted. Transaction cancellation involves restoring the Account Balance and other Account indicators to their values prior to the execution of the transaction at the non-market quote. Quotes may be deemed non-market quotes if they meet the following criteria:

  • The presence of a significant price gap.
  • The price returns to its initial level within a short period, forming a price gap.
  • The absence of rapid price movements before the appearance of the quote.
  • The absence of macroeconomic events or corporate news at the time of the quote’s appearance that significantly influence the instrument’s price.
  1. You acknowledge that the Company has access to information regarding your demo trades executed on the Trading Platform. You consent to the Company sharing this information with individuals or entities that are part of the Company’s group or otherwise affiliated with the Company. You further grant the Company and these individuals or entities permission to handle this information as they deem appropriate. You agree that these activities may be conducted automatically without requiring your further consent, consultation, or approval. You understand that you are not entitled to any compensation or revenue related to the Company’s use of this data. The Company recognizes that your demo trading does not constitute investment advice or recommendations provided to the Company. You acknowledge your right to suspend your demo trading on the Trading Platform at any time.
  2. The Company disclaims all liability for the accuracy, completeness, or timeliness of the information displayed on the Trading Platform or within your Client office. The Company is not responsible for any interruptions, delays, or inaccuracies in the market information presented through your Client office.
  3. The Customer is prohibited from using the Services to execute transactions without adhering to standard market risk management practices for financial markets trading.
    • This includes, but is not limited to, avoiding excessive leverage. Regardless of the leverage set on the Account, the Customer shall not exceed a leverage ratio of 1:10. This means the Account’s purchasing power will be amplified by a factor of 10.
      The maximum allowable nominal value (ValueMAX) of all simultaneously opened positions can be calculated using the following formula:
      ValueMAX = Account Balance * 10;
      Account Balance – current Account balance.
      For example, if the current Account Balance is 100,000, the maximum nominal value of all open positions should not exceed 1,000,000 (100,000 * 10).It is important to note that brokers may have different nominal values for 1 lot of the same financial instrument. For instance, the size of 1 lot for FX instruments is typically 100,000 units of the base currency. This means that for EUR/USD with an exchange rate of 1.1, the maximum position volume can be calculated as follows:
      1,000,000 / (100,000 * 1.1) = 9.09 lots
      For other financial instrument groups, such as Indices, Commodities, and Metals, the nominal value of 1 lot is specified in the instrument specifications provided by your chosen broker.
    • Daily Drawdown (DD) Rule. If the Account equity drops below the designated drawdown (DD) limit, the Client will be disqualified from the program and lose access to the Service.

The daily drawdown rule is triggered using the following formula:

(Equitystart – Equitycurr) ÷ (Equitystart ) × 100%  => DD

Equitystart – equity at the beginning of each day;

Equitycurr – current Equity value.

  • Max Drawdown (MD) Rule. If the Account equity drops below the predetermined max drawdown (MD) limit, the Client will be disqualified from the program and lose access to the Service. This rule is triggered based on the following formula:
    (Balancestart – Equitycurr) ÷ (Balancestart) × 100% => MD
    Balancestart – initial Account balance;
    Equitycurr – current Equity value.
  1. If the Customer engages in any of the prohibited trading strategies or practices outlined in this section, the Company may deem it a violation of the Terms of Use of the specific Funded Stars Challenge and Funded Account Program. The Company reserves the right to exclude the results of such trades from the profit and/or loss calculations for the demo trading session. Additionally, the Company may take any of the following actions:
  • Immediately terminate all Services provided to the Customer and subsequently terminate this Agreement.
  • Reduce the leverage offered on products across any or all of the Customer’s accounts.
  1. If any or all of the prohibited trading strategies or practices are employed within one or more Funded Stars Challenge and Funded Account Programs, whether by a single Customer, multiple Customers, or through a combination of trading across these programs, the Company reserves the right to:
  • Cancel all Services and terminate all Agreements associated with any and all Customers’ Funded Stars Challenge and Funded Account Programs.
  • Implement other measures outlined in Clause 5.

The Company retains the sole discretion to exercise any and all actions described in Clauses 5 and 6 without any compensation.

  1. During participation in the Funded Stars Challenge and Funded Account Program, the Client is restricted to trading only FX, Commodities, Indices, and Metals, regardless of other financial instruments available on the Account. The Client acknowledges and agrees that trading in any other financial instrument group will result in disqualification from the program without any financial compensation.
  2. Financial markets are dynamic and subject to rapid and unpredictable changes. Trading on these markets carries inherent risks and may not result in profits. Significant financial losses are possible. Past performance and profits achieved during demo trading do not guarantee or indicate future performance.

 

Refund

  1. As a consumer, you have a 5-day “cooling-off” period after signing a Agreement, during which you can withdraw without providing a reason. However, if you begin demo trading before the 5-day period expires, you forfeit your right to withdraw from the Agreement.
  2. To withdraw from the Agreement, send an email to info@fundedstars.com within the specified timeframe. If you choose to withdraw, we will promptly refund all Participation Fees you have paid, within 5 days of your withdrawal, using the same payment method you initially used.
  3. The Company reserves the right to terminate this contract if the Customer breaches any of its terms. The termination takes effect from the date it is delivered to the Customer’s email address or through the Client office.

 

Verification

  1. To be eligible for the Funded Account Program, the Client need to undergo a Know Your Customer (KYC) verification process. This KYC verification takes place after successfully completing a Funded Stars Challenge for the first time.
  2. To perform KYC verification, the Company will ask a Client to provide and do the following:
    • upload a picture or scan of your identity document, such as Your passport or national ID;
    • take a selfie with the identity document to verify you are the same person shown in the document;
    • a document no older than 3 month that proves your address, such as a bank statement or utility bill.
  3. The Company may ask for additional information to complete the ID Verification process.
  4. The Company mandates strict adherence to these measures. It reserves the right to refuse or terminate any business relationship with the Customer if verification is not completed within 30 days of the Funded Stars Challenge.

 

 

 

Use of the website, services and other content

  1. The Website, all Services (including the Client office), and all associated content (including text, images, graphics, audio, video, and any other materials) are protected by copyright and other intellectual property laws. The Company grants you a limited, non-transferable, and revocable license to access and use the Content solely for the purpose of using the Services for your personal, non-commercial use. You do not own the content, and it remains the property of the Company or its licensors.
  2. All trademarks, logos, trade names, and other designations used on the Website and in the Services are the property of the Company or its licensors. You are not authorized to use any of these trademarks without express permission.
  3. The rights granted to you in these Terms of Use are the only rights you have regarding the Services. You may only use the Services in the ways specifically outlined in these Terms of Use.
  4. The following activities are strictly prohibited when accessing the Services:
    • Disrupting Service Operation: Using any tools or methods that could negatively impact the Website or Services, including exploiting errors, bugs, or vulnerabilities.
    • Bypassing Restrictions: Circumventing geographical restrictions or any other technical limitations on access to the Services.
    • Unauthorized Use: Selling, renting, lending, licensing, distributing, reproducing, broadcasting, or using the Services in any way not explicitly permitted by these Terms of Use.
    • Causing Harm: Using any tools or methods that could cause damage to the Company.

 

Disclaimer

  1. You understand and agree that the Services and content are provided “as is” without any warranties, express or implied. This means that the Company does not guarantee the quality, merchantability, fitness for a specific purpose, or non-infringement of any rights related to the Services and content.
  2. The Company retains the right to modify, change, replace, add, or remove any features or functions of the Services at any time without providing any compensation.
  3. The Company is not liable for any failure to provide the purchased Services if such failure is caused by circumstances beyond its reasonable control, including but not limited to: serious technical or operational issues, crises, natural disasters, war, insurrection, pandemics, threats to public safety, or any other force majeure event. The Company is also not liable for any failure to provide Services due to legal obligations or decisions of public authorities.
  4. The Company may have a quota for high-risk strategy categories and reserves the right to assess the Client’s strategy used in the Funded Stars Challenge as risky and unsuitable for progression to the Funded Account Program. In the event of such a decision, the Company undertakes to refund the Participation Fee within 7 banking days.
  5. The Disclaimer does not aim to limit or exclude any consumer rights or other legal rights that are protected by law and cannot be waived.

 

Force majeure

  1. Neither party shall be held liable for any failure or delay in fulfilling its obligations under this contract if such failure or delay is caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, wars, terrorist acts, riots, strikes, labor disputes, embargoes, governmental actions, orders or regulations, national or regional emergencies, epidemics, pandemics, explosions, fires, floods, earthquakes, or any other unforeseen and unavoidable events or circumstances that make it impossible or commercially unreasonable for a party to perform its obligations under this contract. These events are collectively referred to as “Force Majeure.”
  2. In the event of a Force Majeure event, the affected party must promptly notify the other party in writing, detailing the nature and extent of the event, its anticipated duration, and its expected impact on the performance of the contract. The affected party must also make commercially reasonable efforts to minimize the effects of the Force Majeure event and resume fulfilling its obligations as soon as reasonably practicable.
  3. The time for performance of the affected party’s obligations will be extended for a period equivalent to the duration of the Force Majeure event. However, if the Force Majeure event continues for more than 14 consecutive days, either party may terminate this contract by providing written notice to the other party without incurring any liability, except for any payments or other obligations that arose before the Force Majeure event occurred.
  4. If the Force Majeure event affects the performance of both parties, they shall negotiate in good faith to reach a mutually agreeable solution that addresses the impact of the event on their respective obligations under this Agreement.

 

Communication

  1. A Company can use to communicate with the Client:
    • postal services (mailing);
    • announcement in the module ‘News’ on the Site;
    • notification in the Client office.
  2. For prompt communication with the Client the Company uses the Client’s contact information provided during the registration of the Client. The Client agrees to accept messages from the Company at any time. Any correspondence (documents, notices, confirmations, announcements, reports, etc.) is considered received by the Client:
    • after 1 (one) hour from the moment of its sending to the e-mail address (e-mail);
    • immediately after placing an ad in the ‘News’ module of the Site;
    • immediately after placing the notice in the Client office.
  3. You acknowledge that all communication with the Company regarding the provision of Services will be conducted through the following ways:
    • email: info@fundedstars.com;
    • phone;
    • chat on the Company’s website;
    • ticket system in the Client office.
  4. The Client understands and agrees that, in case of incorrect behavior of the Client in communicating with an employee of a Company, the Company reserves the right to unilaterally terminate the Agreement with the Client without any financial compensation.

The procedure for voluntary pre-trial settlement of disputes arising from the execution of the Agreement

  1. Any disputes or disagreements that arise between the Company and the Client in connection with the execution of this Agreement will be resolved through negotiations.
  2. All claims or complaints must be submitted in writing and must include the following information:
    • Client’s Requirements: Clearly state the specific requirements or requests of the Client.
    • Claim Amount and Calculation: If the claim involves a monetary amount, provide the sum of the claim and a reasonable calculation supporting it.
    • Circumstances and Evidence: Describe the circumstances that led to the claim and provide evidence supporting the Client’s position, including references to any violated clauses of the Agreement or these Rules.
    • Attached Documents: Include a list of all documents and other evidence attached to the claim.
    • Additional Information: Provide any other information that may be relevant to resolving the dispute.
    • The Client must submit the claim no later than the third working day following the occurrence of the event that forms the basis for the claim. Failure to meet this deadline may result in the claim being rejected.
    • The claim should be sent in a free format to the Company’s email address as listed on the Website.
  3. We will make every effort to resolve any complaint you submit as quickly as possible, within a maximum of 30 calendar days. We will confirm receipt of your complaint and its resolution in writing.
  4. Any legal relations established by these Terms of Use or related to them, as well as any related non-contractual legal relations, shall be governed by the laws of the Republic of Ireland. Any dispute that may arise in connection with these Terms of Use and/or related agreements will fall within the jurisdiction of the Republic of Ireland having local jurisdiction according to the registered office of the Company.
  5. To the extent permitted by applicable law, the Company shall not be liable for any damages, including but not limited to indirect, incidental, special, punitive, or consequential damages, such as lost profits, loss of data, personal injury, or property damage, arising from or related to the use of the Services or reliance on any tool, functionality, information, or content available in connection with the Services or elsewhere on the Website. The Company is not responsible for any products, services, applications, or other third-party content that the Customer uses in connection with the Services. Should the Company’s liability be established by a court of competent jurisdiction in connection with the operation of the Website or provision of the Services, such liability shall be limited to the amount of the Participation Fee paid by the Customer for the Services in connection with which the Customer incurred the loss.