Introduction

This Privacy Policy outlines the practices of STP WORLD LP (“Company”) regarding the collection, storage, use, distribution, and protection of your personal information when you visit our websites and use our services. These websites and services contain links to this Privacy Policy. By accessing and using our websites and services, you acknowledge and agree to the terms of this Privacy Policy.

Collection of Client Information

The Company, either independently or through its subsidiaries or agents, may collect various types of information about its Clients. This information may include:

  • Personal Information: This includes your name, address, passport details, email address, contact phone number, and other similar information.
  • Financial Information: This may include your bank details, copies of your bank card, and other related financial information.
  • Document Copies: We may collect copies of documents such as your passport, utility bills, bank statements.

Personal Information

We collect personal information to verify your identity, register you for Services offered by the Company, and to provide you with better services or communicate with you. We only collect the minimum amount of personal information necessary for these purposes. You may change or update your personal information at any time by contacting us.

Financial Information

Clients provide financial information to access and utilize the Company’s full range of Services. This information may be shared with third parties, such as our servicing bank, electronic payment systems, agents acting on behalf of the Company, and other counterparties, to facilitate and ensure smooth financial transactions between the Company and the Client.

Website Traffic Data

We collect information about website traffic, which includes data gathered when you visit our website. This information is primarily non-personal and is collected using cookies and other analytics technologies. Cookies and similar technologies are used to analyze website usage, personalize settings based on user preferences, and improve the overall website experience. This data helps us understand website statistics, performance, and efficiency. We use this information to enhance customer service, simplify website navigation, and improve website content.

Company Obligations Regarding Personal Data

When collecting personal data, the Company is committed to ensuring the security and confidentiality of all personal data received from Clients. We will record, systematize, accumulate, store, and clarify (update, change) this information in accordance with applicable data protection laws.

Client Obligations Regarding Personal Data

Clients are responsible for providing accurate information and for updating this information if any changes occur. Clients have the right to change (update, supplement, block, delete) their personal information or any part of it at any time by contacting the Company. Clients also have the right to receive information about how the Company processes their personal data.

Data Storage, Correction, Transfer, and Deletion

Personal information provided to the Company may be shared with its subsidiaries, agents (including payment agents), or other trusted organizations solely for the purpose of processing your financial instrument transactions and non-trading orders. The Company ensures that these trusted organizations adhere to this Privacy Policy and take appropriate measures to protect the confidentiality of Client information. The Company may disclose confidential personal data to third parties not considered trusted organizations only if required by an official request from administrative or judicial authorities.

Clients are solely responsible for providing accurate information. If personal data changes, Clients must update their information in their Client office within 3 (three) business days. The Company has the right to verify the accuracy of provided information and request confirmation if necessary for providing Services to the Client.

Users who do not enter into or terminate an Agreement with the Company have the right to request the removal of their personal data from the Company’s databases. In such cases, the User’s personal data will be removed within 10 (ten) business days from the receipt of the corresponding request. If an Agreement with a Client has been terminated, but the Company has not received a request to delete personal data, this information will be stored for 5 years.

Client Information Security

The Company employs comprehensive measures to safeguard your personal and financial information. We utilize various technologies and procedures to protect against unauthorized access, use, or disclosure of information. Client data is stored on secure servers with restricted access. When transmitting sensitive information (such as credit card numbers or passwords) over the internet, we employ robust encryption methods, such as the SSL protocol.

The Company is not responsible for the dissemination of Client personal or financial information, or access passwords, resulting from Client negligence, carelessness, or inattentiveness, which may lead to both moral and financial losses.

Amendments and Modifications to the Privacy Policy

The Company reserves the right to make changes or additions to this Privacy Policy at its sole discretion. Any changes will be published on the Company’s website.